|
Exchange/Refund Policy=
b>=
span>
Exchanges
and Refunds on catalog items can be made only within 15 days of shipmen=
t.
There are NO exchanges or refunds on special orders=
.
For health reasons and state laws, packaged tights that have been opene=
d or
tried on are not exchangeable or refundable. All merchandise that is
returned must be in original new condition, the way you received it. Sh=
oes
that show wear or scuff marks will be discarded and donated to charity =
and
exchanges or refunds will not be issued. Tights that have been opened or
tried on are not returnable due to health reasons. The US Post Office g=
ives
you FREE bags and boxes so please, do not destroy shoe boxes by taping =
them
directly as you will be charged for a new box($2.00).
It is the customer’s responsibility to return an item and we suggest
sending it insured with a delivery confirmation as packages do get lost=
in
the mail. There are no refunds on shipping or handling charges. Please
enclose a copy of your original invoice or packing slip, note CLEARLY o=
n it
what you would like us to send you back for an exchange. . If we made a
mistake in shipping, there will be NO reshipping charge and return ship=
ping
will be refunded back to your credit card. This process can take up to =
3-4
weeks. If you need your exchange back faster, we suggest reordering what
you need as a new order then return the unwanted merchandise with a not=
e on
a copy of the original packing slip, note the words "CROSS
EXCHANGE" with the INVOICE NUMBER of your new order. Then the retu=
rn
will be credited back to your credit card and any refund fees will be
waived.
FOR
REFUNDS there is a 6% restocking charge. Shipping and handling is not
refundable under any circumstances.
UNDER
NO CONDITIONS SHOES THAT HAVE BEEN WORN, USED, SHOW WEAR, CREASES OR DI=
RTY
SOLES WILL NOT BE EXCHANGED OR REFUNDED. WE SUGGEST YOU TRY ON YOUR SHO=
ES
ON A CARPET AND MAKE SURE THEY FIT
PLEASE
SEND ANY RETURNS BACK TO:
Dance
Galaxy ATTN: RETURNS
3300 Chimney Rock Rd Suite 305
Houston Texas 77056
Mistakes
or Errors
Any
mistakes, errors or shortages MUST be reported to us within 7 days of
receipt of merchandise.
Privacy:<=
/p>
We
do not engage in any selling of your information and DO NOT keep any
personnel information on file. All information is transmitted in 128 bit
security the best security on the internet.
|